Novotel Goa Dona Sylvia Resort

Check in experience was very good. Ruby on reception very friendly and informative. The Christmas Day and New Year's Eve Gala dinners were spectacular! Easy access to quieter end of beach.

The location is perfect, with easy access to restaurants. The room was spotlessly clean, and well-maintained, offering all the comforts I needed after a long day of sightseeing. The staff were incredibly friendly and attentive, always ready to assist with a smile. I particularly appreciated the quick and smooth check-in process. The hotel's amenities, such as the pool and beach were top-notch and added to the overall luxury feel. The complimentary breakfast was a delightful start to the day, offering a wide variety of fresh and delicious options. I also loved the little touches, like the welcome drinks and early morning breakfast (sargi) for my friend who was fasting.

The rooms, the proximity to the beach, shacks, the cleanliness, amazing staff ,the spa experience,the play zone and the most important :"the food " everything was great during our trip .You do have a great team of chefs and staff , polite and smart at their work .I only have praise for you guys and look forward to staying at Novotel again during our next visit .

We stayed here twice in December for a couple of nights each time broken with a brief break to Agonda. The first stay was wonderful. Helpful staff, excellent food, lovely room, good facilities, location to the beach etc The 2nd stay was TOTALLY ruined by HOURS (lunchtime to very late at night) with the most excessive and unacceptable noise of a wedding/party going on at the Radisson next door. It was so loud that the ground was shaking, you can’t hear the TV in our room (and we are at the far end of the Dona Sylvia resort!) and the staff say they couldn’t do anything about it?!?! This was meant to be a relaxing end to a long holiday touring India and it was completely ruined! It is such a shame because if I was just basing my review on the first part of our stay I would have recommended it. I’ve tried to be fair with the scoring because it’s not really the Dona Sylvia’s fault. However both hotels are owned by the same family so I’m sure there should be some responsibility of the Radisson to the Dona Sylvia as the noise is way beyond acceptable. A live concert in the UK is on a par with this noise and even then it’s not as unacceptable as this

I am very happy with the prompt service and hospitality provided. The hotel staff is extremely caring. They took care of us. Lots of options in breakfast. Every member including chefs, managers, service boys etc are ready to help you to ensure you get the best service. The entire property is well maintained. Everything is neat and clean. The place is very scenic and adjacent to the beach. There is private access from the hotel to the beach. Overall we enjoyed our trip. I would like to recommend the property.